The Cigar Shop Delivery Information

Delivery usually within 3-5 working days (Mon-Friday)

For delivery to all rural areas allow an additional 1-3 days depending on courier schedules.

Saturday delivery is usually available in larger areas - please enquire. Please note that the couriers do not pick up parcels during the weekend or on pubic holidays; any orders placed during weekend hours cannot be dispatched before Monday.

Please note there are no deliveries on Sunday or public holidays.

While we make every effort to ensure your gift arrives on the day requested, we cannot guarantee either the time or day of delivery, especially if you have ordered late in the day. Non-performance by the courier to deliver on a specific day or at a specific time will not result in any refund for any reason. We cannot guarantee the exact time or day of delivery.

Freight charges
$10.00 $5.00 nationwide - and we don't charge any extra if you've ordered more than one gift to be delivered at the same time to the same person at the same address!
We do charge more for rural delivery, only passing on the cost direct from the courier company.

General delivery info
Please ensure you have supplied the correct delivery address (not a Private Bag or PO Box number). We cannot take any responsibility if you supply incorrect delivery details. We are now using Google's address lookup services to ensure addresses are entered correctly.

For deliveries to apartments, please ensure someone will be home on the expected day of delivery. Security codes and access can make it difficult to arrange delivery.

We recommend that you supply the recipient's phone number ( mobile preferred ) if possible to assist with any delivery queries.

The cigar Shop will only ship to New Zealand Physical Addresses, We do not ship outside of New Zealand, and can not courier to Post Office Boxes.